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Onboarding Programme | June 2020

Monday, June 1, 2020
09:30 - 14:00

Wework Charlemont Exchange
Charlemont Street
Dublin, D02 VN88 Ireland

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Member cost: Free
Non-member cost: Free

Successful onboarding can be a challenge and a costly exercise if the process goes wrong. If you are taking on a new hire, especially a recent graduate, and would like to avail of a 100% funded, practical onboarding workshops for them and you – then read on!

This unique course has been designed to smooth the transition of those new to the work environment so that their design skills can shine from the get-go.

What’s involved?

  • Five half-day workshops from June 2020 focusing on professional work situations and challenges when onboarding into a new job
  • Participants will get one-to-one mentoring

Register your interest now to be updated on this opportunity – you can register as an employer who is seeking to hire new employees or as an employee joining a new role. 

This course is entirely funded by Skillnet Ireland, at a value of €995 per participant. It is open to all recent graduates, new hires and returners.


Employer Briefing Workshop: June, 2020 – WeWork Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88.

Employee Workshops:

  • June, 2020 – Workshop #1 -WeWork Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88.
  • June, 2020 – Workshop #2 -WeWork Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88.
  • June, 2020 – Workshop #3 -WeWork Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88.
  • June, 2020 – Workshop #4 -WeWork Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88.
  • June, 2020 – Workshop #5 -WeWork Charlemont Exchange, Charlemont Street, Dublin 2, D02 VN88.

Course Content:

Workshop 1: Personal Brand and Office Etiquette

  • Identifying your personal brand and what it says about you
  • Responding to employer feedback
  • Taking ownership and responsibility for your work
  • The importance of best practice office etiquette
  • Time management, self-presentation, retaining important information and keeping a tidy, organised workspace

Workshop 2: Teamwork and Collaboration

  • Key behaviours of high performing teams
  • Planning work and taking briefs from others
  • Keeping the team up to speed on the progress
  • Getting help, ideas, and feedback on the job
  • Seeking and responding to on-the-job feedback
  • Being a team player and helping others

Workshop 3: Client Engagement and Interaction

  • Best practice communications with clients whether by email, phone or in person
  • The client-agency relationship and your role in it
  • Keeping clients up to speed on the progress
  • Seeking internal input and ideas on client work
  • Seeking and responding to on-the-job feedback

Workshop 4: Meetings and Presentations

  • Preparing for client meetings
  • Understanding and meeting client expectations
  • Engaging with the wider team ahead of meetings
  • Getting the presentation content and messaging right
  • Anticipating and responding to questions
  • Handling pushback
  • Wrapping up and agreeing on next steps

Workshop 5: Development and Progression

  • Setting goals, targets and tracking progress
  • The importance of feedback in your development
  • Different types of feedback and how to put these in place
  • Responding to feedback and development points
  • Mentoring from others – both internal and external
  • Taking ownership of professional development
  • Proactively seeking new opportunities
  • Sharing feedback with others

About The Trainer  

Derek Howard, founder, and CEO of The Customer, is passionate about helping leaders and their people build stronger customer relationships, win more business and increase team engagement. He coaches and advises senior executives and their teams on business growth, people engagement, talent development, teamwork and communication strategies which will provide mutual benefit for both employers and graduates alike.

Derek has developed and delivered bespoke training and coaching programmes throughout Europe on sales, pitching, fee negotiation, relationship building, networking, and key account management. He is a qualified executive coach and has over 20 years of experience working as a sales and marketing consultant.

Design Enterprise Skillnet training focuses on helping designers and creatives in their careers and their business to up-skill their teams and attract and service clients in a rapidly changing commercial landscape.  Visit here for more upcoming events & workshops for 2020.

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